OFFICIAL APPLE APP STORE SUPPORT

How can we help?

Dedicated customer support and troubleshooting guides for BunkSafe users

Direct Email Support

Have an inquiry, edge case, or bug to report? Email developer Mehraab Singh directly. Average response within 24 hours.

mrb@mehraab.ninja

Apple Subscriptions

Learn how to view, manage, restore, or cancel your Pro subscription directly via Apple iOS Settings.

Subscription Guide ↓

iCloud & Widgets Guide

Troubleshoot CloudKit synchronization and learn how to add interactive widgets to your Home and Lock Screen.

Setup Guide ↓

Frequently Asked Questions

Quick solutions to common questions and configurations.

BunkSafe uses a real-time mathematical buffer equation:

  • Current Attendance: (Attended Classes ÷ Total Classes) × 100
  • Safe Bunks Buffer (When Attendance ≥ Target): ⌊(Attended - Target × Total) ÷ Target⌋. This represents the maximum number of future classes you can skip in a row while keeping your attendance at or above your cutoff (e.g. 75%, 80%, or 85%).
  • Recovery Classes (When Attendance < Target): ⌈(Target × Total - Attended) ÷ (1 - Target)⌉. This gives you the precise number of consecutive lectures you must attend without skipping to recover safe standing.

Adding BunkSafe widgets takes less than 30 seconds:

  1. Go to your iOS Home Screen, press and hold an empty area until apps begin to jiggle.
  2. Tap the + (Add) button in the upper corner.
  3. Scroll down or type BunkSafe in the search bar.
  4. Swipe through the small, medium, and large interactive widgets and tap Add Widget.
  5. For Lock Screen widgets: Swipe down from top-left, press and hold your Lock Screen, tap Customize, tap the widget bar under the clock, and add BunkSafe.

You can now log classes as attended or missed with a single tap directly from your widget without opening the app.

BunkSafe uses Apple's native CloudKit technology. If records do not sync immediately between your iPhone and iPad, please verify:

  1. Both devices are signed into the same Apple ID.
  2. Check iOS Settings → [Your Name] → iCloud → Saved to iCloud and confirm BunkSafe and iCloud Drive are toggled ON.
  3. Ensure Low Power Mode is not restricting background network activity.
  4. Open BunkSafe on both devices while connected to Wi-Fi to allow Apple's CloudKit background synchronization to complete.

All BunkSafe subscriptions and purchases are billed and managed securely through Apple In-App Purchases according to Apple App Store policies:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your Apple ID / Name at the top.
  3. Tap Subscriptions.
  4. Select BunkSafe from the list.
  5. Tap Cancel Subscription.

Upon cancellation, you will retain full access to Pro features until the end of the current paid billing period.

If you got a new device or reinstalled BunkSafe:

  1. Make sure your device is signed into the Apple ID used for the original purchase.
  2. Open BunkSafe.
  3. Navigate to Settings → Upgrade / Pro.
  4. Tap Restore Purchases.

Apple will verify your receipt and reactivate your features instantly at zero additional charge.

Starting a new semester or want a clean slate? Open BunkSafe → Settings → Privacy & Data → Delete All Semester Data. This permanently purges all course records, attendance marks, and timetable schedules from your local device database and deletes synced copies from your private iCloud container.

Still need assistance?

We are always here to help college students succeed. Email us anytime with your question, feedback, or feature request.

Contact mrb@mehraab.ninja